If you are a representative from an employer group, please call your Blue KC marketing representative. To correct a billing address, call the Customer Service number listed on your member ID card or log in and visit the Contact Us section to send us an email. If my billing address is not correct on the website, how can I have it corrected? If you are a representative from an employer group, please call our Member Services department at 81. You may also contact us through our site. To dispute information on your billing summary, call the Customer Service number listed on your member ID card. If I do not agree with the information reflected on my billing summary page, what should I do? Please note, these questions only apply to members who do not have health insurance through an employer. Learn about your rights and protections against surprise medical bills here.įind answers to billing questions for HMO, PPO and Medicare Supplement Insurance plans The Consolidated Appropriations Act of 2021 (CAA) is a federal law that includes the No Surprises Billing Act. What are my rights and protections against surprise medical bills? By placing a call to the Customer Service number provided on your ID card, arrangements will be made by the representative taking your call to provide translation services as needed to successfully provide requested information. If you are to receive a new medical test, procedure, equipment or surgery, we highly recommend calling Customer Service at the number listed on your Member ID card to determine if the specific service is covered.īlue KC provides language assistance to members who do not speak English that allows communication with Blue KC staff regarding covered benefits. Blue KC will perform subsequent reviews to confirm any changes that may warrant coverage of the new technology.
If there is inconclusive evidence regarding safety and efficacy, then the new technology is considered investigational. Benefit coverage depends on your contract. If there is sufficient information to demonstrate that the new technology is safe and effective, then the new technology will be considered medically necessary. If not, Blue KC researches the new technology by using scientific literature, technology reports and government agencies and by conferring with specialists in the greater Kansas City area. Blue KC determines coverage of new technology by verifying if the Blue Cross and Blue Shield Association has an existing policy. Medical research continues to yield new technology for managing illness and disease. I am having trouble using the Blue KC website. You may also call the Customer Service department at 81 or 80. If you have questions as you look at our plan options, contact a Blue KC marketing representative at 80. To see what plans we offer and apply online for health insurance, explore our website. You may also contact a licensed agent at 80 for questions. If your company does NOT offer Blue KC health insurance plans, have your group benefits administrator contact us for more information on what we offer. If you work for an employer that offers Blue KC health insurance plans, check with your Human Resources department or your group benefits administrator for more information about our plans. Who do I contact for questions about the plans Blue KC offers? To provide affordable access to healthcare and to improve the health of our members. We also serve Johnson and Wyandotte counties in Kansas. The Missouri counties covered are: Andrew, Atchison, Bates, Benton, Buchanan, Caldwell, Carroll, Cass, Clay, Clinton, Daviess, DeKalb, Gentry, Grundy, Harrison, Henry, Holt, Jackson, Johnson, Lafayette, Livingston, Mercer, Nodaway, Pettis, Platte, Ray, Saline, St. What geographic areas does Blue KC cover?īlue KC is proud to be the largest provider of health insurance plans in a 32-county area serving greater Kansas City and northwest Missouri. For the claims address specific to your health insurance plan, refer to the back of your member ID card.īlue KC is open from 8 a.m. The address of our main headquarters is One Pershing Square, 2301 Main, Kansas City, Missouri 64108.
Explore our website to learn more, or give us a call at 80, Monday through Friday from 8 a.m. Nearly one million members are enrolled in a wide range of group and individual insurance products, including health maintenance organizations (HMO), preferred provider organizations (PPO), dental, and Medicare insurance plans.
Blue cross blue shield copay check how to#
Learn about Blue KC business hours and services and how to get your Blue KC questions answered.īlue KC is a leader in the development of innovative managed care programs.
0 kommentar(er)
